Terns of Service

Last Updated: 02/11/2026


Welcome to Mad For Chicken (“we,” “our,” or “us”).


These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, in-store systems, rewards programs, and communication services, including SMS and email messaging (collectively, the “Services”).


By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.




1. Use of Our Services


You may use our Services only for lawful purposes and in accordance with these Terms.


You agree not to:


  • Violate any applicable law or regulation
  • Attempt unauthorized access to our systems
  • Interfere with the integrity or performance of the Services
  • Misrepresent your identity or affiliation


We reserve the right to suspend or terminate access at our discretion for violations of these Terms.




2. Accounts and Eligibility


Some features (online ordering, loyalty programs, promotions) may require providing personal information.


You agree to:


  • Provide accurate information
  • Maintain confidentiality of account credentials
  • Accept responsibility for activity under your account


We reserve the right to refuse service or terminate accounts at our discretion.




3. Orders, Payments, and Refunds


When placing an order through our website, POS systems, mobile ordering, or third-party platforms:


  • You confirm payment information is authorized and accurate
  • Prices, taxes, and fees are shown at checkout
  • We may correct pricing errors
  • All sales are final unless required by law


Refund inquiries should be directed to your local Mad For Chicken location or:


📧 hq@madforchicken.com




4. Promotions, Loyalty Programs & Gift Cards


Promotions may be subject to additional terms.


We reserve the right to:


  • Modify or terminate promotions at any time
  • Void promotions used fraudulently


Gift cards are non-refundable and not redeemable for cash unless required by law.




5. Mobile Messaging (SMS) Program Terms


This section governs participation in the Mad For Chicken mobile messaging program (the “Program”).


By providing your mobile number and affirmatively opting in, you agree to receive recurring automated promotional and transactional SMS messages from Mad For Chicken.



Types of Messages May Include:


  • Order confirmations and updates
  • Rewards notifications
  • Promotions and discounts
  • Event reminders
  • Marketing campaigns


Messages may be sent using automated technology, including an automatic telephone dialing system.




Message Frequency


Message frequency varies depending on customer interaction, but you may receive up to 4 messages per month.




Message & Data Rates


Message and data rates may apply depending on your wireless carrier plan.


Mad For Chicken is not responsible for carrier charges.




Opt-In


By opting in:


  • You confirm you are the authorized user of the mobile number provided
  • You consent to receive recurring automated text messages
  • You acknowledge consent is not a condition of purchase




Opt-Out


You may opt out at any time by replying:


STOP


After sending STOP, you will receive confirmation and will no longer receive marketing messages.




Help & Support


Reply HELP for assistance

Or contact:


📧 hq@madforchicken.com




Carrier Disclaimer


Participating wireless carriers are not liable for delayed or undelivered messages.


Carriers are not responsible for the Program.




SMS Data Privacy


SMS consent and phone numbers collected for messaging purposes are not sold, rented, or shared with third parties or affiliates for their independent marketing purposes.


Information collected for messaging is handled in accordance with our Privacy Policy.




6. Email Communications


By providing your email and opting in, you consent to receive promotional and transactional emails.


You may unsubscribe at any time using the link provided in any email.




7. Intellectual Property


All trademarks, logos, content, software, and materials are owned or licensed by Mad For Chicken.


You may not reproduce or distribute any content without written permission.




8. Third-Party Services


Our Services may integrate with third-party providers (delivery services, payment processors, social platforms).


We are not responsible for the content or policies of third-party services.




9. Franchise Locations


Mad For Chicken operates through independently owned franchise locations.


Customer information may be processed by the location you interact with strictly for operational purposes under brand standards.




10. Limitation of Liability


To the fullest extent permitted by law, Mad For Chicken and its affiliates shall not be liable for:


  • Indirect or consequential damages
  • Loss of data or profits
  • Service interruptions


Total liability shall not exceed the amount paid by you within the past 12 months.




11. Disclaimer of Warranties


Services are provided “as is” and “as available.”


We make no guarantees regarding reliability or uninterrupted access.




12. Indemnification


You agree to indemnify and hold harmless Mad For Chicken from claims arising from:


  • Violation of these Terms
  • Misuse of the Services
  • Violation of third-party rights




13. Changes to These Terms


We may update these Terms at any time. Continued use of Services constitutes acceptance of changes.




14. Governing Law


These Terms are governed by the laws of the State of New York.




15. Contact Information


📧 hq@madforchicken.com

đź“Ť 213-33 39th Avenue Suite #340 Bayside, NY 11361