Terns of Service

Last Updated: 10/01/2024

Welcome to Mad For Chicken (“we,” “our,” or “us”).

By accessing or using our website, services, digital platforms, or communication channels (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our Services.

If you do not agree with these Terms, do not access or use the Services.

1. Use of Our Services

You may use our Services only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Services in any way that violates applicable laws or regulations.

Attempt to gain unauthorized access to our systems or other users’ data.

Interfere with or disrupt the integrity or performance of the Services.

Misrepresent your identity or affiliation with any person or entity.

We reserve the right to terminate or suspend access to our Services at any time, without notice, for conduct that violates these Terms.

2. Accounts and Eligibility

Some features may require creating an account or providing personal information (such as for online ordering, loyalty programs, or newsletters).

You agree to:

Provide accurate and current information.

Maintain the confidentiality of your account credentials.

Accept responsibility for all activity that occurs under your account.

We reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our discretion.

3. Orders, Payments, and Refunds

When you place an order through our website, mobile ordering system, or third-party partners:

You agree that all information provided (such as delivery address or payment details) is accurate and authorized.

Prices, taxes, and fees are displayed at checkout and subject to change without notice.

We reserve the right to correct any pricing errors even after an order is submitted.

All sales are final once confirmed, except where required by law or restaurant policy.

For refund inquiries, please contact your local Mad For Chicken location or email hq@madforchicken.com.

4. Promotions, Loyalty Programs, and Gift Cards

From time to time, we may offer promotions, discounts, or rewards programs.

Each promotion may be subject to additional terms. We reserve the right to:

Modify or terminate promotions without notice.

Void any promotion used fraudulently or in violation of these Terms.

Gift cards and promotional codes are non-refundable and cannot be redeemed for cash unless required by law.

5. SMS & Email Communications

By providing your phone number or email and opting in, you consent to receive communications from Mad For Chicken, including:

Transactional messages (e.g., order updates, receipts)

Promotional messages (e.g., offers, events, announcements)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS or clicking Unsubscribe in any email.

Consent is not a condition of purchase.

All communications comply with CTIA and A2P 10DLC guidelines and applicable laws.

6. Intellectual Property

All content, trademarks, graphics, and software used on or within our Services are owned or licensed by Mad For Chicken.

You may not reproduce, modify, distribute, or publicly display any part of our content without prior written permission.

7. Third-Party Services

Our Services may include links or integrations with third-party platforms (e.g., delivery providers, payment processors, or social media).

We are not responsible for the content, privacy practices, or operations of third-party services.

Your use of third-party services is subject to their own terms and policies.

8. Limitation of Liability

To the fullest extent permitted by law, Mad For Chicken and its affiliates, employees, and partners will not be liable for any:

Indirect, incidental, consequential, or punitive damages,

Loss of profits, data, or goodwill,

Or damages arising from your use of (or inability to use) the Services.

Our total liability to you shall not exceed the total amount you paid (if any) for the Services within the past 12 months.

9. Disclaimer of Warranties

Our Services are provided on an “as-is” and “as-available” basis.

We make no warranties, express or implied, regarding the reliability, availability, or accuracy of the Services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Mad For Chicken and its affiliates from any claims, damages, or expenses arising from:

Your violation of these Terms,

Your use of the Services,

Or your infringement of third-party rights.

11. Changes to These Terms

We may update these Terms periodically.

Any changes will be effective immediately upon posting. Continued use of our Services signifies your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

13. Contact Us

If you have questions about these Terms or our Services, please contact us:

📧 Email: hq@madforchicken.com

📍 Address: 213-33 39th Avenue Suite #340 Bayside NY 11361